Recent Posts by Danielle Meder

VRI is Breaking Down Language and Cultural Barriers for Deaf and Hard of Hearing Patients

Nine out of ten Deaf people originate from families who hear normally, which means that typically children who are born to hearing families are at an immediate language disadvantage. Most often hearing families are not aware of the communication options for a Deaf child. This can make it...

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3 Ways to Evaluate the Efficacy of VRI for Deaf Patients

Video remote interpreting (VRI) can be a controversial subject within Deaf and interpreting communities, especially in medical settings. While some believe VRI does not belong in medical settings, others argue that if used responsibly, it can effectively support communication between providers...

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Are Your Interpreters Compliant?

When it comes to determining what a quality and effective language access program looks like, language access managers need to refer to ACA 1557.  The provisions in the most recent update to ACA 1557 states that clinicians can no longer rely on bilingual staff, family, or children. Rather, a ...

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Using Certified Deaf Interpreters (CDI) to Communicate with Deaf Patients

Did you know that in addition to providing medical interpretation services for 28 languages over video, InDemand also offers Certified Deaf Interpreters (CDIs) to support the interpreting needs of Deaf patients and their families? CDIs are a valuable resource for Deaf patients that have...

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How a Federal Ruling on the ADA Shifted the Paradigm for Language Access

Language access is an undisputed necessity for patients when they are seeking medical care, and federal laws protect the right to that access. Title IV of the 1964 Civil Rights Act guarantees language access to limited English proficiency (LEP) patients, and the American with Disabilities Act...

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How Do You Know if Interpreters are HIPAA Compliant?

The Health Insurance Portability and Accountability Act of 1996 (HIPAA) is a federally mandated law that protects patients' privacy and all identifiable health information from being shared without a patient’s consent. However, the Privacy Rule that is attached to HIPAA allows for minimally...

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Your Office Needs an ASL Interpreter...Now What?

Your medical office has just set an appointment with a Deaf patient. Now you need to arrange for an American Sign Language (ASL) interpreter. If this is the first time your office has needed ASL interpreting, you might not know where to start, but there are straightforward ways to ensure you...

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Your Checklist for Selecting the Best VRI Company

Interpreting services are a necessity in medical environments for Deaf patients. The quality of their care depends on clear and effective communication, and interpreters help make that happen. The Americans with Disabilities Act (ADA) and Rehabilitation Act of 1973 outlines the legal obligations...

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ASL Interpreters—are they "hamming it up?"

Recently, a light has been cast on American Sign Language (ASL) and its presence on the national stage. Interpreters are regularly seen standing beside city officials as they brief their communities on dangerous weather conditions or next to political leaders. The increased presence and...

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