Recent Posts by Deb Oroszlan

Health Equity: How Video Remote Interpreting Is Reducing Disparities in Acute Care Organizations

Healthcare organizations across the country strive to give the best possible treatment to everyone who walks through their doors. However, there are serious barriers to true health equity, no matter how compassionate the healthcare team is. Without acknowledging these challenges and leveraging...

Read More

Language Access and the Law: The Business Case for Language Access

Healthcare organizations are constantly evolving, adapting to meet the needs of their patients, their staff members, and payer sources. These changes hardly come easily, and each paradigm shift requires strong leaders equipped with cutting-edge technology to make it happen. One major shift...

Read More

Improving HCAHPS Scores: Proven Strategies to Advance Patient Satisfaction in Hospitals

Patient feedback is crucial when determining what is working—and what isn’t—in acute care settings. While the term “patient-centered care” was just an emerging buzzword only a few decades ago, hospitals today are constantly striving to ensure the patient experience is exceptional.

Read More

Dialysis Clinics Use VRI to Support Patient Privacy, Clinical Accessibility and Convenience

There’s nothing more rewarding in our business than remembering why we do what we do every day. We believe that every patient deserves access to the highest quality healthcare regardless of language, cultural background or disability, and we take pride in knowing our healthcare partners are...

Read More

VRI Provides Culturally Affirming, Non-Biased Care to Limited English Proficient Patients

Community health centers nationwide are grappling with how to meet the needs of a growing and diverse patient population while also striving to improve clinical effectiveness and operate patient-centered safety models. Howard Brown Health, one of the nation’s largest lesbian, gay, bisexual,...

Read More

The Joint Commission: Inspiring Safe and High-Quality Healthcare

As most healthcare organizations are aware, the Joint Commission is an independent, not-for-profit organization that accredits and certifies healthcare organizations and programs in the United States. Accreditation and certification by the Joint Commission is recognized nationwide as a symbol of...

Read More

InDemand Interpreting Provides Immediate Access to Medical Interpreters at 2018 Seattle/King County Clinic 

For the fifth consecutive year, InDemand had the opportunity to provide video remote interpreting (VRI) services for the Seattle/King County Clinic held at the KeyArena at Seattle Center September 20 – 23. The four-day, volunteer-driven clinic provides a full range of free dental, vision and...

Read More

Health Systems Share the Benefits of Immediate Access to Medical Interpreters with Video Remote Interpreting

The September/October issue of Patient Safety Quality Healthcare (PSQH) magazine featured several InDemand clients who are successfully using video remote interpreting (VRI) to improve communication with their limited English proficient (LEP), Deaf and hard or hearing patients. The story...

Read More

Language Access: Are You in Compliance? 

Federal and state law requires that healthcare organizations provide language access. More than 25 million people living in the U.S. are considered limited English proficient (LEP), and of that group, more than 80 percent are immigrants and the rest are predominately children of immigrants....

Read More

Subscribe Here!