Recent Posts by Deb Oroszlan

How Qualified Medical Interpreters Can Improve Patient Satisfaction and HCAHPS Scores

Today’s healthcare providers are facing the monumental challenge of meeting the communication needs of an ever-growing, diverse patient population, while moving to a value-based care delivery model. This new model requires providers to improve patient outcomes and reduce treatment disparities,...

Read More

Certified, Qualified, Experienced VRI Interpreters – Unparalleled Standards for Medical Interpreting

One of the most important considerations when selecting a video remote interpreting (VRI) provider is the quality of the interpreters who support the clinician/patient encounter. Interpreters are the bedrock of a high performing VRI program, and InDemand has unparalleled standards when it comes...

Read More

Health Equity: How Video Remote Interpreting Is Reducing Disparities in Acute Care Organizations

Healthcare organizations across the country strive to give the best possible treatment to everyone who walks through their doors. However, there are serious barriers to true health equity, no matter how compassionate the healthcare team is. Without acknowledging these challenges and leveraging...

Read More

6 Ways High Performing Video Remote Interpreting Impacts Patient Safety

 

This week we celebrate Patient Safety Awareness Week, an event intended to advance important discussions and inspire action to improve the safety of the health care system for patients and providers. With more than 25 million limited English proficient (LEP) patients living in the United...

Read More

Language Access and the Law: The Business Case for Language Access

Healthcare organizations are constantly evolving, adapting to meet the needs of their patients, their staff members, and payer sources. These changes hardly come easily, and each paradigm shift requires strong leaders equipped with cutting-edge technology to make it happen. One major shift...

Read More

Improving HCAHPS Scores: Proven Strategies to Advance Patient Satisfaction in Hospitals

Patient feedback is crucial when determining what is working—and what isn’t—in acute care settings. While the term “patient-centered care” was just an emerging buzzword only a few decades ago, hospitals today are constantly striving to ensure the patient experience is exceptional.

Read More

Top Five Considerations When Selecting a Video Remote Interpreting Partner for Healthcare

This is the first blog in a series where we will explore excellence in video remote interpreting and what to consider when selecting a language services partner.

Your healthcare organization may be considering video remote interpreting (VRI) to increase language access, improve compliance with...

Read More

Dialysis Clinics Use VRI to Support Patient Privacy, Clinical Accessibility and Convenience

There’s nothing more rewarding in our business than remembering why we do what we do every day. We believe that every patient deserves access to the highest quality healthcare regardless of language, cultural background or disability, and we take pride in knowing our healthcare partners are...

Read More

VRI Provides Culturally Affirming, Non-Biased Care to Limited English Proficient Patients

Community health centers nationwide are grappling with how to meet the needs of a growing and diverse patient population while also striving to improve clinical effectiveness and operate patient-centered safety models. Howard Brown Health, one of the nation’s largest lesbian, gay, bisexual,...

Read More

Joint Commission Standards for Communication

As most healthcare organizations are aware, the Joint Commission is an independent, not-for-profit organization that accredits and certifies healthcare organizations and programs in the United States. Accreditation and certification by the Joint Commission is recognized nationwide as a symbol of...

Read More

Subscribe Here!