Cesar, an MD with a Master’s in Health Services Administration, is Committed to Closing the Language Gap as a Certified Spanish Interpreter at InDemand


Our interpreters are among the most qualified in the healthcare market, setting the highest standard for credentials, experience and training. This month we celebrate the skill and dedication of our diverse interpreter team and their commitment to ensuring all patients have access to safe, high quality care.

There are some people who quite simply spread joy everywhere they go. Cesar is one of those people. As a medically certified Spanish interpreter at InDemand, he lives by the mantra that “when you love what you do, you don’t work a day in your life.When Cesar was young, he wasn’t sure if he wanted to be a doctor, a lawyer or an astronaut, but he knew one thing for sure: he wanted to be challenged. Today, as a medical doctor from Mexico, he can say with certainty that his pursuit of medicine has been both equally challenging and rewarding.

Cesar graduated from medical school in Mexico in 2011 and went on to receive a Master’s in Health Services Administration in 2016. Cesar explained that after graduation, all medical students in Mexico are required to commit a year of service, six days/week, to a remote community as the community’s sole medical provider.

“I had an incredible experience serving the community of La Defensa, Veracruz,” he said. “I received a scholarship, but it was very small, so the community really took care of me and supported me. They were very grateful, and it was an incredible learning experience.” 

Following graduation, Cesar held a public health role within the Social Protection System in Health. He supervised primary clinics of varying sizes. His goal was to ensure that every clinic was able to provide high quality care to the populations that it served. In July 2017, he decided to move with his wife, who is a teacher, to the United States.

“We moved to this country because I really believe we can accomplish great things in the U.S.,” he said. “We moved with nothing, but our hope is that we can achieve something better.”

Cesar’s goal is to attain his medical license to practice as a physician in the United States and eventually to become an orthopedic surgeon. Once he heard about the interpreting position at InDemand, he immediately got his Washington State Certification by the Department of Social and Health Services (DSHS) and the Certification Commission for Healthcare Interpreters (CCHI), a national certification for both written and oral interpreting, and was hired just over a year ago.

Cesar believes his medical background is imperative to making him a good interpreter, but that there’s more to it than just understanding medicine and speaking another language. That’s one of the reasons he also took the International English Language Testing System (IELTS), an international standardized test of English language proficiency for non-native English language speakers. He believes speaking a language is also about knowing idioms and expressions and how to interpret in a way that people understand.

“I have really bonded with my co-workers at InDemand because we can relate to one another as medical professionals who actually care about the patients we help every day,” he said. “Interpreters at InDemand are not just here for the paycheck. They are wonderful people who really want to focus on helping others. InDemand is an incredible company and a pioneer in VRI services, innovating and creating change and focusing on how to close the language gap.”

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