VRI Provides Culturally Affirming, Non-Biased Care to Limited English Proficient Patients

Community health centers nationwide are grappling with how to meet the needs of a growing and diverse patient population while also striving to improve clinical effectiveness and operate patient-centered safety models. Howard Brown Health, one of the nation’s largest lesbian, gay, bisexual,...

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Study Finds Access to Medically Qualified Interpreters in Community Health Clinical Environments Improve Compliance and Patient-Provider Satisfaction

A recent examination of AxessPointe Community Health Centers, Inc., in Akron, Kent and Barberton, Ohio, language access program evaluated the effectiveness of the health center’s adoption of video remote interpreting (VRI) to better meet the needs of its limited English proficient (LEP), Deaf...

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Study Finds Emergency Department Interpreters Are Vital to Quality Care

The Annals of Emergency Medicine just released an analysis on access to interpreters for the Emergency Department: “Use of Interpreter Services in the Emergency Department.” The Annals of Emergency Medicine is the peer-reviewed scientific journal for the American College of Emergency Physicians,...

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Demand for Medically Qualified Interpreters Continues to Rise

According to a recent article authored by Gino Dino in Slator.com, the demand for interpreters across all industries continues to rise, including the need for medically qualified interpreters in the healthcare setting. In fact, translation and interpretation, was the top emerging career in 2017,...

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Deaf Patients and the VRI Encounter

Guest Blogger Mistie Owens is a Certified Deaf Interpreter (CDI) at InDemand Interpreting. She has been serving the Deaf community as a Certified Deaf Interpreter since 2011 and is a consultant and advocate for state certification of interpreters working in healthcare. We invited Mistie to share...

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Dr. Glenn Flores Examines the Impact of Language Barriers on Healthcare for LEP Spanish Speaking Patients: Interpreters Greatly Improve Quality of Care and Patient Outcomes

Dr. Glenn Flores, Distinguished Chair of Health Policy Research at the Medica Research Institute, has conducted numerous studies demonstrating the potent impact of language barriers on health, specifically for limited English proficient (LEP) Spanish speaking populations.

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