VRI is Breaking Down Language and Cultural Barriers for Deaf and Hard of Hearing Patients

Nine out of ten Deaf people originate from families who hear normally, which means that typically children who are born to hearing families are at an immediate language disadvantage. Most often hearing families are not aware of the communication options for a Deaf child. This can make it...

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3 Ways to Evaluate the Efficacy of VRI for Deaf Patients

Video remote interpreting (VRI) can be a controversial subject within Deaf and interpreting communities, especially in medical settings. While some believe VRI does not belong in medical settings, others argue that if used responsibly, it can effectively support communication between providers...

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Are Your Interpreters Compliant?

When it comes to determining what a quality and effective language access program looks like, language access managers need to refer to ACA 1557.  The provisions in the most recent update to ACA 1557 states that clinicians can no longer rely on bilingual staff, family, or children. Rather, a ...

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Using Certified Deaf Interpreters (CDI) to Communicate with Deaf Patients

Did you know that in addition to providing medical interpretation services for 28 languages over video, InDemand also offers Certified Deaf Interpreters (CDIs) to support the interpreting needs of Deaf patients and their families? CDIs are a valuable resource for Deaf patients that have...

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Your Office Needs an ASL Interpreter...Now What?

Your medical office has just set an appointment with a Deaf patient. Now you need to arrange for an American Sign Language (ASL) interpreter. If this is the first time your office has needed ASL interpreting, you might not know where to start, but there are straightforward ways to ensure you...

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Your Checklist for Selecting the Best VRI Company

Interpreting services are a necessity in medical environments for Deaf patients. The quality of their care depends on clear and effective communication, and interpreters help make that happen. The Americans with Disabilities Act (ADA) and Rehabilitation Act of 1973 outlines the legal obligations...

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ASL Interpreters—are they "hamming it up?"

Recently, a light has been cast on American Sign Language (ASL) and its presence on the national stage. Interpreters are regularly seen standing beside city officials as they brief their communities on dangerous weather conditions or next to political leaders. The increased presence and...

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The Power of Digitalizing Health Care to Meet Increasing Needs

Harvard Business School recently released a white paper, The Power of Digitalizing Health Care, examining how technology has the potential to empower consumers and clinicians and provide greater efficiency in healthcare delivery. We know the current healthcare model is unsustainable. This white...

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Deaf Patients and the VRI Encounter

Guest Blogger Mistie Owens is a Certified Deaf Interpreter (CDI) at InDemand Interpreting. She has been serving the Deaf community as a Certified Deaf Interpreter since 2011 and is a consultant and advocate for state certification of interpreters working in healthcare. We invited Mistie to share...

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