Your Office Needs an ASL Interpreter...Now What?

Your medical office has just set an appointment with a Deaf patient. Now you need to arrange for an American Sign Language (ASL) interpreter. If this is the first time your office has needed ASL interpreting, you might not know where to start, but there are straightforward ways to ensure you...

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Your Checklist for Selecting the Best VRI Company

Interpreting services are a necessity in medical environments for Deaf patients. The quality of their care depends on clear and effective communication, and interpreters help make that happen. The Americans with Disabilities Act (ADA) and Rehabilitation Act of 1973 outlines the legal obligations...

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ASL Interpreters—are they "hamming it up?"

Recently, a light has been cast on American Sign Language (ASL) and its presence on the national stage. Interpreters are regularly seen standing beside city officials as they brief their communities on dangerous weather conditions or next to political leaders. The increased presence and...

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The Power of Digitalizing Health Care to Meet Increasing Needs

Harvard Business School recently released a white paper, The Power of Digitalizing Health Care, examining how technology has the potential to empower consumers and clinicians and provide greater efficiency in healthcare delivery. We know the current healthcare model is unsustainable. This white...

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Deaf Patients and the VRI Encounter

Guest Blogger Mistie Owens is a Certified Deaf Interpreter (CDI) at InDemand Interpreting. She has been serving the Deaf community as a Certified Deaf Interpreter since 2011 and is a consultant and advocate for state certification of interpreters working in healthcare. We invited Mistie to share...

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Our Most Highly Attended Webinar: Language Access for Deaf and Hard of Hearing Persons – Patients’ Rights and Providers’ Obligations

Recently, we had the opportunity to host a webinar covering Deaf and hard of hearing (HOH) patients’ legal rights to language access and providers’ legal obligations to accommodate those rights under the ADA and new section 1557 changes to the Affordable Care Act (ACA), which was our best...

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