Is Your Healthcare Compliance Program Effectively Meeting the language Access Needs of Your Organization?

Developing trust with a doctor or healthcare provider can take time. The same can be said for the relationship between patients and interpreters. Many healthcare organizations contract with interpreter agencies to provide language access for their Deaf and limited English proficient (LEP)...

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How a Federal Ruling on the ADA Shifted the Paradigm for Language Access

Language access is an undisputed necessity for patients when they are seeking medical care, and federal laws protect the right to that access. Title IV of the 1964 Civil Rights Act guarantees language access to limited English proficiency (LEP) patients, and the American with Disabilities Act...

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How Do You Know if Interpreters are HIPAA Compliant?

The Health Insurance Portability and Accountability Act of 1996 (HIPAA) is a federally mandated law that protects patients' privacy and all identifiable health information from being shared without a patient’s consent. However, the Privacy Rule that is attached to HIPAA allows for minimally...

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Joint Commission Standards for Communication

As most healthcare organizations are aware, the Joint Commission is an independent, not-for-profit organization that accredits and certifies healthcare organizations and programs in the United States. Accreditation and certification by the Joint Commission is recognized nationwide as a symbol of...

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Three Federal Mandates that Ensure Access for Deaf Patients

There are three federal mandates created to ensure that people with disabilities have equal access to quality healthcare. Title VI of the Civil Rights Act of 1964 outlines requirements for providing language access in healthcare facilities that accept any type of federal funding. Section 504 of...

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Language Access: Are You in Compliance? 

Federal and state law requires that healthcare organizations provide language access. More than 25 million people living in the U.S. are considered limited English proficient (LEP), and of that group, more than 80 percent are immigrants and the rest are predominately children of immigrants....

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Medical Interpreters are Vital to Quality Care in the ED

The Annals of Emergency Medicine just released an analysis on access to interpreters for the Emergency Department: “Use of Interpreter Services in the Emergency Department.” The Annals of Emergency Medicine is the peer-reviewed scientific journal for the American College of Emergency Physicians,...

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Section ACA 1557: Are you in Compliance?

Section ACA 1557: Are you in Compliance?

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Our Most Highly Attended Webinar: Language Access for Deaf and Hard of Hearing Persons – Patients’ Rights and Providers’ Obligations

Recently, we had the opportunity to host a webinar covering Deaf and hard of hearing (HOH) patients’ legal rights to language access and providers’ legal obligations to accommodate those rights under the ADA and new section 1557 changes to the Affordable Care Act (ACA), which was our best...

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What Happens to Language Access if Congress Repeals the ACA?

Introduction: In the following blog post, we have the pleasure of hearing from David Hunt, a former civil rights attorney specializing in the law of language access. We invited him to share his perspective on the future of the ACA if Congress does, in fact, repeal the legislation. We appreciate...

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