How a Federal Ruling on the ADA Shifted the Paradigm for Language Access

Language access is an undisputed necessity for patients when they are seeking medical care, and federal laws protect the right to that access. Title IV of the 1964 Civil Rights Act guarantees language access to limited English proficiency (LEP) patients, and the American with Disabilities Act...

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Your Office Needs an ASL Interpreter...Now What?

Your medical office has just set an appointment with a Deaf patient. Now you need to arrange for an American Sign Language (ASL) interpreter. If this is the first time your office has needed ASL interpreting, you might not know where to start, but there are straightforward ways to ensure you...

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Three Federal Mandates that Ensure Access for Deaf Patients

There are three federal mandates created to ensure that people with disabilities have equal access to quality healthcare. Title VI of the Civil Rights Act of 1964 outlines requirements for providing language access in healthcare facilities that accept any type of federal funding. Section 504 of...

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Language Access: Are You in Compliance? 

Federal and state law requires that healthcare organizations provide language access. More than 25 million people living in the U.S. are considered limited English proficient (LEP), and of that group, more than 80 percent are immigrants and the rest are predominately children of immigrants....

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Virtual Care Continues to Grow Exponentially: How does language access fit in?

The pressure is mounting for healthcare organizations with increasing costs, changing regulations and the transition to value-based care. That’s one of the reasons virtual health has experienced such an explosion of growth throughout the past five years and more and more providers are turning to...

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Section ACA 1557: Are you in Compliance?

Section ACA 1557: Are you in Compliance?

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The Power of Digitalizing Health Care to Meet Increasing Needs

Harvard Business School recently released a white paper, The Power of Digitalizing Health Care, examining how technology has the potential to empower consumers and clinicians and provide greater efficiency in healthcare delivery. We know the current healthcare model is unsustainable. This white...

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Nurses are the Backbone of Patient Care: How can we best support their language access needs?

Guest blogger Mary Kate Salley is a healthcare veteran with nearly 30 years of executive experience. As the Executive Vice President Operations at InDemand Interpreting, she leads all client-facing service and functions related to interpreting services, leveraging her long history of delivering...

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Demand for Medically Qualified Interpreters Continues to Rise

According to a recent article authored by Gino Dino in Slator.com, the demand for interpreters across all industries continues to rise, including the need for medically qualified interpreters in the healthcare setting. In fact, translation and interpretation, was the top emerging career in 2017,...

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Our Most Highly Attended Webinar: Language Access for Deaf and Hard of Hearing Persons – Patients’ Rights and Providers’ Obligations

Recently, we had the opportunity to host a webinar covering Deaf and hard of hearing (HOH) patients’ legal rights to language access and providers’ legal obligations to accommodate those rights under the ADA and new section 1557 changes to the Affordable Care Act (ACA), which was our best...

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