VRI Provides Culturally Affirming, Non-Biased Care to Limited English Proficient Patients

Community health centers nationwide are grappling with how to meet the needs of a growing and diverse patient population while also striving to improve clinical effectiveness and operate patient-centered safety models. Howard Brown Health, one of the nation’s largest lesbian, gay, bisexual,...

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How Do You Know if Interpreters are HIPAA Compliant?

The Health Insurance Portability and Accountability Act of 1996 (HIPAA) is a federally mandated law that protects patients' privacy and all identifiable health information from being shared without a patient’s consent. However, the Privacy Rule that is attached to HIPAA allows for minimally...

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The Joint Commission: Inspiring Safe and High-Quality Healthcare

As most healthcare organizations are aware, the Joint Commission is an independent, not-for-profit organization that accredits and certifies healthcare organizations and programs in the United States. Accreditation and certification by the Joint Commission is recognized nationwide as a symbol of...

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Nashville General Hospital at Meharry Improves Patient-Provider Communication with Video Remote Interpreting

Nashville General Hospital at Meharry recently announced their collaborative partnership with InDemand to implement video remote (VRI) and over-the-phone (OPI) interpreting across the organization to bridge the communication gap between limited English proficient (LEP), Deaf and hard of hearing...

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Nurses are the Backbone of Patient Care: How can we best support their language access needs?

Guest blogger Mary Kate Salley is a healthcare veteran with nearly 30 years of executive experience. As the Executive Vice President Operations at InDemand Interpreting, she leads all client-facing service and functions related to interpreting services, leveraging her long history of delivering...

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Adoption Effectiveness for the Healthcare Setting: Engaging active sponsorship and on-the-ground advocates

This is the third post in a series of articles highlighting adoption effectiveness for the healthcare setting.

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Adoption Effectiveness for the Healthcare Setting: Support change within an organization

This is the second post in a series of five articles highlighting Adoption Effectiveness for the Healthcare Setting. Guest Blogger Kim Taylor, Solution Principal with Slalom’s Organizational Effectiveness practice in Chicago, is uniquely qualified on the topic of adoption effectiveness. She has...

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Getting the Data Right for Limited English Proficient Hispanic Patients

In his latest article, "Getting the Data Right for Latinos: Appropriate Language and Subgroup Data are Critical for Public Health and Social Justice" published in the Journal of Healthcare, Science and the Humanities, Dr. Glenn Flores stresses the need to improve health data systems to better...

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Dr. Glenn Flores Examines the Impact of Language Barriers on Healthcare for LEP Spanish Speaking Patients: Interpreters Greatly Improve Quality of Care and Patient Outcomes

Dr. Glenn Flores, Distinguished Chair of Health Policy Research at the Medica Research Institute, has conducted numerous studies demonstrating the potent impact of language barriers on health, specifically for limited English proficient (LEP) Spanish speaking populations.

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